yeebee Limited Data Privacy Policy

1. Introduction

This policy explains how yeebee collects, uses, discloses, and protects your personal information. By using our website, app and services, you agree to the practices described here.

2. Data Controller

yeebee Limited is the data controller responsible for your personal information. If you have any questions about this policy or your data, please contact us at [email protected].

3. Data Subjects - Information We Collect

We may collect various types of personal information, including:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Details: Credit/debit card information, billing address, and other payment-related details.
• Purchase History: Details of products/services you've purchased from us.
• Browsing Data: IP address, device information, browser type, and cookies.
• Communications: Any correspondence between you and yeebee.

4. Data Processing - How We Use Your Information

We use your information for the following purposes:

• Processing Orders: Fulfilling and delivering products/services you've purchased.
• Customer Support: Assisting with inquiries, returns, and refunds.
• Personalisation: Tailoring our website and offerings to your preferences.
• Marketing: Sending promotional emails with your consent (you can opt out anytime).
• Notifications: within the App
• Legal Obligations: Complying with applicable laws and regulations.

5. Legal Basis

We process your data based on the following legal grounds:

• Contractual Necessity: To fulfill orders and provide requested services.
• Consent: For marketing communications and non-essential cookies.
• Legitimate Interests: Improving our services and website, preventing fraud, and protecting our rights.

6. Data Sharing

We may share your data with:

• Service Providers: Payment processors, shipping partners, and IT service providers.
• Legal Authorities: In response to legal requests or to protect our rights.
• Third Parties: With your consent, for marketing purposes.

7. Data Transfers

Your information may be transferred to countries outside the European Economic Area (EEA) for processing. We ensure adequate safeguards are in place to protect your data.

8. Your Rights

You have the right to:

• Access: Request a copy of your data we hold.
• Rectify: Correct inaccurate or incomplete data.
• Erase: Delete your data under certain circumstances.
• Restrict: Limit how we process your data.
• Object: Object to processing based on legitimate interests.
• Portability: Receive your data in a structured, commonly used format.

All Data Subject requests should be sent to compliance@yeebee.com.  We may require proof of identification to process your request.

9. Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

11. Changes to this Policy

We may update this policy periodically. Check our App or website for the latest version.

12. Contact Us

If you have any questions or requests regarding your data or this policy, please contact us at [email protected].

Effective Date: 1st April 2024

By using our services, you agree to the terms of this Data Privacy Policy.